Privacy Policy

Reliance Steel & Aluminum Co., a California corporation (“Reliance”), has created this Privacy Policy (the “Policy”) in order to demonstrate our commitment to the privacy of your personal information. The following discloses our information gathering and dissemination practices for this website (the “Site”).

Notice of Information Collected and Disclosed

This Policy tells you, among other things, what information we gather from you through our Site, how we may use or disclose that information, and our efforts to protect it. In connection with your use of this Site, we may collect the following information:

  • The domain name, but not the e-mail address of visitors to our Site.
  • The e-mail addresses of users who communicate with us via e-mail.
  • Aggregate information on what pages on our Site users access or visit.
  • Information volunteered by the user, such as site registration, e-mail update requests and general requests for information.
  • Information about your transactions with us.

We do not disclose any nonpublic personal information about you to anyone, except as permitted by law; however, we may choose to disclose all of the information we collect, as described above, to companies that perform marketing services on our behalf or to other similar companies with whom we have joint marketing agreements. Reliance is the sole owner of the information collected on this Site. Reliance may share aggregate information about users of our Site with advertisers, business partners, sponsors and other third parties, though such summary information will not identify any specifics related to you. We may use the personal identifying information you provide to administer Site usage, monitor traffic-levels, and to contact you regarding improvements we can make to our Site and our services. We also may use IP addresses to analyze trends, administer the Site, track user movement, and gather broad demographic information for aggregate use. We may use your e-mail address to contact you directly regarding services, products or information that we believe might be of interest to you. We will not sell, share, or rent this information to others in ways different from what is disclosed in this Policy.

Reliance restricts access to your nonpublic personal information to those employees who need to know that information to provide merchandise or information to you. Reliance maintains physical, electronic, and procedural safeguards to guard your nonpublic personal information.

Choice/Opt Out

If you prefer that we not disclose nonpublic personal information about you to nonaffiliated third parties, you may opt out of those disclosures; that is, you may direct us not to make those disclosures (other than disclosures permitted by law). If you receive communications from us that you do not want to receive, you can opt-out from receiving these communications by specifically telling us to stop sending them to you. If you wish to opt out of disclosures to nonaffiliated third parties, you may call Reliance at 213-687-7700.

Onward Transfer (Transfers to Third Parties)

We will apply the Notice and Opt-out policies discussed above in the event we propose to disclose your information to a third party.


E-mails and other information you send to us is not encrypted and cannot be considered a secure means of transmitting sensitive information. Reliance will never ask you to submit your financial data such as your credit card account number, via e-mail. You should be aware of the limitations of security, authentication, encryption, and privacy measures over the internet and that any information you transmit through the Site may be damaged, corrupted, “sniffed” and/or accessed by another person without your permission. Regardless of the precautions taken by you or by us, absolute security does not exist on the Internet. We cannot ensure or warrant the ultimate security of any information you transmit.

Collection and Use of IP Addresses

We may use IP addresses to analyze trends, administer the Site, track user’s movement, and gather broad demographic information for aggregate use. IP addresses are not linked to personally identifiable information.


A cookie is a small data file that certain web sites write to your hard drive when you visit them. A cookie can contain information such as a user ID that the Site uses to track the pages you’ve visited. Reliance may use cookies to store a unique, random user ID. We do not store passwords or any personal information about you. We may use this ID to identify you anonymously in our database and to track information while you are on our Site. You can refuse cookies by turning them off in your browser. You do not need to have cookies turned on to use this Site. However, if you turn off cookies, then you may not be able to utilize certain features of this Site.

Linked Sites

The Site may contain links to other sites. Please be aware that Reliance may not be responsible for content or the privacy practices of such other sites. We encourage our users to be aware when they leave our Site and to read the privacy statements of each and every website that collects personally identifiable information. This Policy applies solely to information collected by this Site.

Children’s Privacy

This Site is not directed at children under the age of 18 and does not knowingly collect personal information from children under the age of 18. If Reliance obtains actual knowledge that it has obtained personal information about a child under the age of 18, that information is immediately and permanently deleted from our records.

Changes to Policy

We may occasionally change this Policy. If we do, we will post the changes on the Site. The changes will take effect as soon as posted.

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Mailing Address: 14500 Wagg Way Road Houston, TX 77041,Telephone:(281)477-1600, Fax:(281)477-1601,
Email:[email protected], [email protected]

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